Phone:
|
Advanced BioSystems, Inc. (ABS) services most major brands of medical equipment. We strive to offer high quality, dependable, and efficient service to all of our customers. Before you send us your equipment for repair, you must download a Service Authorization Form or contact us by phone or email (you will recieve a one via email or fax). We will not assess any unit, or begin repairs without a completed copy on file. (This ensures that your equipment gets back to you.) Scheduling your equipment for preventative maintenance and upgrades will enable you to avoid preventable downtime and minimize lost revenue. Please call or use our Contact Page to email us for information about getting your equipment serviced. NOTE: We have some equipment that is available for rent on a monthly basis, or while your equipment is serviced. If you have a service contract with us, we will do our best to provide you with loaner equipment. |
Silver Service Regular Repair -- Most of our customers select a "Regular" repair time schedule. (Time is calculated from the date we receive the item.)
Rush Repair -- We appreciate the customer’s need to have repairs done quickly. Rush repairs receive immediate attention. There is an additional 50% labor charge over our Silver Rate for rush repair.
Emergency Repair -- For customers requiring immediate service, we also offer guaranteed next day and same day service. We will assess the unit and begin repairs immediately. There is an additional 100% labor charge over our Silver Rate for Emergency Repair. Field Service Should you prefer, we can send a field service technician to your site to do the repair or assist you as requested. Please contact us to schedule field service. (Regular, Rush, and Emergency Rates apply to Field Service Responses.) Replacement Parts We stock many replacement parts for holter recorders, EKGs, dopplers, stress systems, Ultrasounds, and EEGs. If you contact us before noon, we can typically UPS spare parts same day. Contact us for price, availability, and delivery. Backorders We try to keep a current inventory of common components, but occasionally run out of stock. If we have to backorder parts or components to repair your unit we will contacte you immediately. NOTE: If it will take more than 10 business days to get the part in, and if loaner equipment is available, we will send the loaner equipment until we can get the unit(s) back to you. |
|||||||||
|
||||||||||
|